Hillcrest International Schools have been providing high quality British education from Early Years to A’ Level for over forty years.
Our excellent facilities accommodate over 650 students from over thirty countries on a beautiful site in a leafy suburb of Nairobi.
Catering for students drawn from the international, professional and local business communities, the schools engender a spirit of tolerance and understanding in a friendly and supportive atmosphere.
Hillcrest offers an opportunity to work in well-equipped and dynamic schools full of positive and motivated students with diverse, energetic and creative staff.
Position: Accounts Assistant
Responsible: Finance and Administration Manager
Main purpose of the job: To assist the senior accountant.
Duties and Responsibilities:
* Preparing books of accounts for purposes accountability.
* Maintains contract ledger for various contract ledger for various contract works.
* Carries out bank reconciliation.
* Produces financial reports.
* Processing payment document.
* Maintains cash book.
* Making authorized petty cash payments.
* Banking and withdrawal of funds.
* Filling of accounting records.
Minimum Qualifications:
* Bachelor of Commerce in Accounting from a recognized University/ Institution.
* CPA (Level II) will be an added advantage.
Experience:
* At least two years as an accounts assistant.
* Knowledge and experience in accounting procedures will be added advantage.
* Excellent computer skills.
* Able to meet set deadlines and work long hours with minimal supervision.
Applications, CV and details of two referees to:
The Human Resource Officer
P O Box 24819 – Karen 00502
Nairobi
Or E-mail: hr@hillcrest.ac.ke
by 17th May 2011.
Only shortlisted candidates will be contacted.
Tuesday, June 7, 2011
HELP DESK ADMINISTRATOR
Title: Help Desk Administrator
Reports to: Operations Manager
Key Tasks
Deal directly with customers either by telephone, electronically or face to face
Evaluate requests for service or complaints and enter into CRM system.
Follow up progress on customer inquiries.
Produce up to date daily reports
Act as customer advocate and liaise on customer’s behalf with other staff when required.
Analyze, evaluate and resolve customer enquiries at the first point of contact
Deal with customer complaints and resolve them with a positive problem-solving attitude.
Process orders, forms, applications and requests
Direct requests and unresolved issues to the designated resource
Interact with Technical Support to assist customers with trouble resolution
Keep records of customer interactions and transactions
Communicate and coordinate with internal departments
Actively look for ways in which the service could be improved
Respond to input from customers and support team (complaints, praise and concerns) to help us identify better ways of providing the service
Identify root causes of issues and put forward proposals to the management team for improving the system and service to ensure that a longer term solution is provided
Undertake customer satisfaction research
Any other duties as assigned
Knowledge and Skills Requirements
Degree/ Diploma in Business Administration, Computer Science or Information Systems preferred
Knowledge of relevant computer applications
Knowledge of customer service principles and practices
Technical background (Telecommunications, IT, Network Solutions)
Qualified candidates should send CVs to recruitment@workforceassociates.net
Indicating current and expected salary.
Reports to: Operations Manager
Key Tasks
Deal directly with customers either by telephone, electronically or face to face
Evaluate requests for service or complaints and enter into CRM system.
Follow up progress on customer inquiries.
Produce up to date daily reports
Act as customer advocate and liaise on customer’s behalf with other staff when required.
Analyze, evaluate and resolve customer enquiries at the first point of contact
Deal with customer complaints and resolve them with a positive problem-solving attitude.
Process orders, forms, applications and requests
Direct requests and unresolved issues to the designated resource
Interact with Technical Support to assist customers with trouble resolution
Keep records of customer interactions and transactions
Communicate and coordinate with internal departments
Actively look for ways in which the service could be improved
Respond to input from customers and support team (complaints, praise and concerns) to help us identify better ways of providing the service
Identify root causes of issues and put forward proposals to the management team for improving the system and service to ensure that a longer term solution is provided
Undertake customer satisfaction research
Any other duties as assigned
Knowledge and Skills Requirements
Degree/ Diploma in Business Administration, Computer Science or Information Systems preferred
Knowledge of relevant computer applications
Knowledge of customer service principles and practices
Technical background (Telecommunications, IT, Network Solutions)
Qualified candidates should send CVs to recruitment@workforceassociates.net
Indicating current and expected salary.
CORPORATE SALES EXECUTIVES
Our client dealing with Information technology, wish to fill the following position:
Corporate Sales Executive
Duties
Build & maintain a database of corporate customers
Executing and preparing reports on Corporate Sales Activities assigned under individual sales representative.
Establish and maintain effective communication links with other channels and medium to identify all sales opportunities.
Respond to and follow up sales enquiries by post, telephone, and personal visits.
Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff.
Monitor and report on activities and provide relevant management information.
Carry out market research, competitor and customer surveys.
Attend training and to develop relevant knowledge and skills.
Requirements
Minimum a diploma in Information technology and marketing.
2 years experience in handling corporate clients.
Aggressive and presentable
Good communication skills
Outgoing and pleasing personality
Good presentation skills
Good interpersonal skills
Good convincing power
Interested candidates can send their resume to recruitment@workforceassociates.net
Indicate on the subject line Corporate Sales Executive
Corporate Sales Executive
Duties
Build & maintain a database of corporate customers
Executing and preparing reports on Corporate Sales Activities assigned under individual sales representative.
Establish and maintain effective communication links with other channels and medium to identify all sales opportunities.
Respond to and follow up sales enquiries by post, telephone, and personal visits.
Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff.
Monitor and report on activities and provide relevant management information.
Carry out market research, competitor and customer surveys.
Attend training and to develop relevant knowledge and skills.
Requirements
Minimum a diploma in Information technology and marketing.
2 years experience in handling corporate clients.
Aggressive and presentable
Good communication skills
Outgoing and pleasing personality
Good presentation skills
Good interpersonal skills
Good convincing power
Interested candidates can send their resume to recruitment@workforceassociates.net
Indicate on the subject line Corporate Sales Executive
SALES ORGANIZER
One of our client, an ICT firm based in Nairobi is seeking to fill the following position;
Sales Organizer
Duties
Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.
Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
Analyze and evaluate the effectiveness of sales, methods, costs, and results
Work with department managers and corporate staff to develop five year and ten year business plans for the company.
Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
Supervise the planning and development of company marketing and communications materials.
Represent the company at various community and/or business meetings to promote the company.
Analyze and evaluate the effectiveness of sales, methods, costs, and results.
Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.
Other duties as assigned
Qualification
Bachelor’s degree in relevant field
2-3 years experience as a sales coordinator
Experience in the ICT sector will be an added advantage.
Experience in strategic planning and execution. Knowledge of structuring sales quota goals and revenue expectations.
Experience in planning marketing strategies, advertising campaigns, and successful public relations effort.
Experience in the ICT sector will be an added advantage.
To apply for this position send your resume to recruitment@workforceassociates.net.
On the subject line indicate Sales Controller
Sales Organizer
Duties
Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.
Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
Analyze and evaluate the effectiveness of sales, methods, costs, and results
Work with department managers and corporate staff to develop five year and ten year business plans for the company.
Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
Supervise the planning and development of company marketing and communications materials.
Represent the company at various community and/or business meetings to promote the company.
Analyze and evaluate the effectiveness of sales, methods, costs, and results.
Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.
Other duties as assigned
Qualification
Bachelor’s degree in relevant field
2-3 years experience as a sales coordinator
Experience in the ICT sector will be an added advantage.
Experience in strategic planning and execution. Knowledge of structuring sales quota goals and revenue expectations.
Experience in planning marketing strategies, advertising campaigns, and successful public relations effort.
Experience in the ICT sector will be an added advantage.
To apply for this position send your resume to recruitment@workforceassociates.net.
On the subject line indicate Sales Controller
RESEARCH PROJECT MANAGER
By Appointment Africa
Project Research Manager
VACANCY: RESEARCH PROJECT MANAGER
JOB REF: BA/RPM/13
Our client is a start-up revolutionizing education across Africa with a truly unique business model. The company has launched a large-scale franchise-like network of ultra low-cost for-profit private primary schools across Africa. Our schools profitably deliver high-quality education for less than $4 per child per month, enabling local school managers to operate their school businesses profitably, while creating a highly successful business at the central level. We have launched our first 10 schools in Kenya, have 15 more opening in January and plan to rapidly scale the company to serve more than 1 million students.
About this position
We have and are continuing to develop one of the most sophisticated approaches to providing affordable education to MILLIONS of children in one of the most challenging environments in the world!
A central part of this approach is played by our Research Department, which has core responsibility for conducting research, analyzing and providing critical analysis, insight, reports and data to the rest of the company about:
• Socio-economic conditions of neighbourhoods where we are considering locating new schools
• Competitive landscape of schools in the neighbourhood (including pricing, offering and local perception)
• Plot-specific research regarding security and neighbourhood perception of suitability
• Population Density analysis and calculation of normal walking distance of children
• Research at our existing schools to determine why parents choose or don’t choose our school
Our Research Department uses a number of tools and resources to conduct this research
• Household surveys conducted on the ground by Research Associates
• Handheld GPS machines for calculating distances, catchments, population density info
• GIS Satellite Mapping software system
• Excel for data entry
• Automated analysis of data to quickly identify key metrics
• Systematized rating system for new potential plots
The Research Project Manager is responsible for:
• managing and training our team of full time or contracted Research Associates
• setting up each research project in terms of setting up neighbourhood analysis in GIS mapping system, modifying and preparing household survey instruments, ensuring that Research Associates are familiar with the protocols, managing logistics, etc
• scheduling and project managing all of the field research and data entry to ensure effective utilization of our staff
• Using tools in GIS mapping software to conduct final data analysis using points brought from Research Associates
• Review and manipulation of excel data analysis sheets to determine if there are data errors and identify new trends
• Preparation of overall research reports based on template, using data from excel and GIS system.
• Communicating findings to other members of the Company
About You
• You have minimum of 5+ years experience in conducting or managing field research
• You have 2+ years experience in project management (in any field, including Research)
• You have experience managing small teams of people
• You are experienced and familiar using Excel for both data entry and some data analysis
• You are very good at interpreting and using maps, and connecting what you see on a map with the realities when on the ground
• Familiarity or experience with GIS mapping software is a plus
• You are very familiar with slums and informal settlements
• You are extremely analytical, and excited about using data
• You have experience or training in setting up research studies
• You are very experienced with using various software packages
• You have excellent verbal and written communication skills
• Bachelors or Masters degree (degree in Sociology, Demography, or Anthropology a plus)
To apply for this position, please forward your application letter, in line with the job description, your C.V. (in word format) and a recent photograph of yourself to info@byappointmentafrica.com quoting the Job Reference as listed above.
Date: 21 December 2010
City/Town: Nairobi
Location: Nairobi Area
Wage/Salary: negotiable
Start: immediately
Duration: 2 yeear contract
Project Research Manager
VACANCY: RESEARCH PROJECT MANAGER
JOB REF: BA/RPM/13
Our client is a start-up revolutionizing education across Africa with a truly unique business model. The company has launched a large-scale franchise-like network of ultra low-cost for-profit private primary schools across Africa. Our schools profitably deliver high-quality education for less than $4 per child per month, enabling local school managers to operate their school businesses profitably, while creating a highly successful business at the central level. We have launched our first 10 schools in Kenya, have 15 more opening in January and plan to rapidly scale the company to serve more than 1 million students.
About this position
We have and are continuing to develop one of the most sophisticated approaches to providing affordable education to MILLIONS of children in one of the most challenging environments in the world!
A central part of this approach is played by our Research Department, which has core responsibility for conducting research, analyzing and providing critical analysis, insight, reports and data to the rest of the company about:
• Socio-economic conditions of neighbourhoods where we are considering locating new schools
• Competitive landscape of schools in the neighbourhood (including pricing, offering and local perception)
• Plot-specific research regarding security and neighbourhood perception of suitability
• Population Density analysis and calculation of normal walking distance of children
• Research at our existing schools to determine why parents choose or don’t choose our school
Our Research Department uses a number of tools and resources to conduct this research
• Household surveys conducted on the ground by Research Associates
• Handheld GPS machines for calculating distances, catchments, population density info
• GIS Satellite Mapping software system
• Excel for data entry
• Automated analysis of data to quickly identify key metrics
• Systematized rating system for new potential plots
The Research Project Manager is responsible for:
• managing and training our team of full time or contracted Research Associates
• setting up each research project in terms of setting up neighbourhood analysis in GIS mapping system, modifying and preparing household survey instruments, ensuring that Research Associates are familiar with the protocols, managing logistics, etc
• scheduling and project managing all of the field research and data entry to ensure effective utilization of our staff
• Using tools in GIS mapping software to conduct final data analysis using points brought from Research Associates
• Review and manipulation of excel data analysis sheets to determine if there are data errors and identify new trends
• Preparation of overall research reports based on template, using data from excel and GIS system.
• Communicating findings to other members of the Company
About You
• You have minimum of 5+ years experience in conducting or managing field research
• You have 2+ years experience in project management (in any field, including Research)
• You have experience managing small teams of people
• You are experienced and familiar using Excel for both data entry and some data analysis
• You are very good at interpreting and using maps, and connecting what you see on a map with the realities when on the ground
• Familiarity or experience with GIS mapping software is a plus
• You are very familiar with slums and informal settlements
• You are extremely analytical, and excited about using data
• You have experience or training in setting up research studies
• You are very experienced with using various software packages
• You have excellent verbal and written communication skills
• Bachelors or Masters degree (degree in Sociology, Demography, or Anthropology a plus)
To apply for this position, please forward your application letter, in line with the job description, your C.V. (in word format) and a recent photograph of yourself to info@byappointmentafrica.com quoting the Job Reference as listed above.
Date: 21 December 2010
City/Town: Nairobi
Location: Nairobi Area
Wage/Salary: negotiable
Start: immediately
Duration: 2 yeear contract
ACCOUNTANT
Minimum of CPA II or equivalent.
Minimum of 5 years work experience in a hotel or catering accounts department.
Strong decision making skills with hands-on approach.
Good working knowledge of word, excel and quick books.
Applications with detailed CV indicating present and expected salary, copies of certificates, three names of referees and telephone number to be hand delivered or emailed to the following address by 10th June 2011:
The Directors
Home Park Caterers Limited
Home Park Restaurant
Tumaini House, Ground Floor
Moi Avenue
Nairobi
Email: info@homepark.co.ke
Minimum of 5 years work experience in a hotel or catering accounts department.
Strong decision making skills with hands-on approach.
Good working knowledge of word, excel and quick books.
Applications with detailed CV indicating present and expected salary, copies of certificates, three names of referees and telephone number to be hand delivered or emailed to the following address by 10th June 2011:
The Directors
Home Park Caterers Limited
Home Park Restaurant
Tumaini House, Ground Floor
Moi Avenue
Nairobi
Email: info@homepark.co.ke
SALES ENGINEER - SIEMENS
Engineer
(Permanent)
Job ID: 34637
What are my responsibilities?
Evaluate business opportunities with potential customers for medium voltage projects business
Provide technical consultative sales and system solutions/proposals to clients
Liaise with customers and technical project management and conduct presentations and training
Process enquiries, estimations, scoping and technical specification clarifications with customers, calculations and quotes from sub-suppliers/sub-contractors
Identify opportunities, initiate and support tender preparation and submission and order processing
Follow-up on tenders and convert into orders
What do I need to qualify?
BSc/BTech in Electrical Engineering or equivalent
5 years working experience in electrical energy distribution field and technical sales; knowledge in energy distribution products and solutions business
5 years experience in sales and/or marketing; knowledge in manufacturing/assembly process of substation automation systems and related technology, order processing, project management and execution of the business value chain
Be flexible to travel within the South East Africa region
How do I apply?
Please apply online by sending us your complete application documents, including school and tertiary education certificates, certificates of employment or any relevant references:
www.siemens.com/jobs/en/
Find out how you can make a career at Siemens.
Dare to ask.
Closing date for all applications are 17 June 2011
www.siemens.com/careers
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